1. PROPOSED COMPLIANCE
2. HOW TO FILE A GRIEVANCE ?
3. US DEP OF HEALTH AND HUMAN SERVICES

1. PROPOSED ORDER

Rosie Taxi Cab complies with applicable Federal Civil Rights laws and does not discriminate on the basis of race, color, national origin, age, disability, religion, or sex (including pregnancy, sexual orientation, and gender identity). Rosie Taxi Cab does not exclude people or treat them differently because of race, color, national origin, age, disability, religion, or sex.

Rosie Taxi Cab:

• Provides transportation services to people with disabilities to communicate effectively with us, such as:
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Provides free-of-charge communication services by text/WhatsApp, or email to people whose primary language is not English.

2. HOW TO FILE A GRIEVANCE ?

If you believe that Rosie Txi Cab has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

3. US DEP OF HEALTH AND HUMAN SERVICES

The United States Department of Health and Human Services is a cabinet-level executive branch department of the U.S. federal government created to protect the health of the U.S. people and providing essential human services. Its motto is “Improving the health, safety, and well-being of America”