Pick up?
After Landing at LAX
Your step-by-step guide to navigating Los Angeles International Airport
1
Exit the Terminal
After you've grabbed your luggage, proceed outside the terminal to the designated pickup areas.
2
Take the Shuttle Bus
Look for the complementary free Shuttle Bus marked "LAX IT" to take you to zone 31a / 32b.Travel time: 5-10 minutes within airport grounds
3
Meet Your Driver
Check your phone for a text message containing:
- Driver's name and phone number
- Vehicle make, model and color
- License plate number
Typical wait time: 5-10 minutes after shuttle arrival
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Traveler Tip
For faster connection, connect to "LAX Free WiFi" network after landing. Keep your phone charged - charging stations are available near most gates.
